FAQ
How often should I use my LOOK25 facial on the go?
We recommend using LOOK25 twice daily—morning and night—for optimal results.
Is LOOK25 suitable for all skin types?
Yes, LOOK25 is formulated to provide luxurious benefits for all skin types, from dry to oily and sensitive skin. One of the benefits of LOOK25 is the natural ingredients and the solutions HydrOxi Clear Technology provides to all skin types.
Can LOOK25 replace my current skincare routine?
Absolutely. LOOK25 is designed as an all-in-one solution, simplifying your routine while delivering unmatched results. Skincare routine's that become overly complicated begin to add too many products to your skin. We created LOOK25 with the intention of simplifying your skincare routine to focus on the most powerful elements in skincare: Hydrogen and Oxygen.
How many uses can I get out of my LOOK25 Facial on the Go?
LOOK25 is fully rechargeable! Simply plug in and once the light is green, use it over and over by simply
To keep your LOOK25 performing at its best and ensure hygienic use, follow these steps:
Turn off & unplug your device before cleaning.
Wipe the exterior with a soft cloth.
Clean the reservoir:
Empty any leftover HydroLux serum.
Fill the reservoir halfway with 3% hydrogen peroxide.
Run the device for 45 seconds, then let it sit for 10 minutes.
Repeat the process a second time for another 45 seconds.
⚠️ Important: Never mist onto your skin while cleaning. Always aim into the air or away from people.
Empty the reservoir completely.
Rinse thoroughly with distilled water and run the device for 45 seconds to flush.
Dry by leaving the cap open until fully air-dried.
How often should I clean it?
For personal use: every 1–2 weeks.
For professional/spa use: after each client.
⚠️ Do not use bleach, strong alcohol, or tap water (to avoid damage or mineral buildup).
Rinse thoroughly with distilled water and run the device for 45 seconds to flush.
Dry by leaving the cap open until fully air-dried.
How often should I clean it?
For personal use: every 1–2 weeks or or whenever the vapor feels weaker than normal.
For professional/spa use: after each client.
⚠️ Do not use bleach, strong alcohol, or tap water (to avoid damage or mineral buildup).
What should I do if the vapor isn’t as strong?
If your LOOK25’s vapor feels weaker than normal, it usually means the device needs cleaning:
Empty any leftover HydroLux serum.
Fill the reservoir halfway with 3% hydrogen peroxide.
Run the device for 45 seconds, then let it sit for 10 minutes.
Repeat the process a second time for another 45 seconds.
Empty the reservoir, rinse with distilled water, and run the device for 45 seconds to flush.
Let the reservoir air dry before your next use.
⚠️ Important: Never mist onto your skin while cleaning always aim into the air or away from people.
This quick deep clean should restore normal vapor strength. If the issue continues, repeat the process or contact our support team.